Healthcare Operational Management MSc

This MSc in Healthcare Operational Management has been designed to fulfil the specific needs and requirements of graduates interested in a management or leadership role within the complex healthcare service sector.

Healthcare organisations share commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. As a student you will explore the principles, approaches, strategies, and techniques for analysing, designing, and managing complex healthcare systems. You will learn to measure efficiency and improve effectiveness, productivity without compromising quality or safety.

Throughout the year, you’ll acquire the skills and knowledge to assess organisational performance and drive the development and implementation of innovation in healthcare organisations in order to bring about improvement. Ultimately, the course aims to strengthen diverse health systems and their capacity to deliver effective care efficiently. Evidence underpinning course material is drawn from around the world to ensure that students are well equipped with the essential skills and knowledge necessary to drive design, development, implementation, and innovation in the organisation of health services.

The course is suitable for students who are particularly interested in: (i) redesigning health systems to improve access to care; (ii) evidence-based decision making to improve quality outcomes; (iii) facilitating better communication and trust between patients and providers; (iv) harnessing data and technologies including the transformative abilities of artificial intelligence to innovate service delivery provisions; and (v) developing innovative ways of providing sound and cost-effective care efficiently.